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poweredbyCULTURE BGE in Baltimore MD


Energy / Sustainability
Baltimore, Maryland, 21201

That's Smart Energy

More About Us

The Pledge we Make to Employees that Join our Team
BGE has been serving central Maryland for more than 200 years. That kind of longevity doesn’t happen by chance. It happens because of the men and women whose talents and skills guide our strategic direction and inspire others to follow their lead. Our values are part of our daily operations and our commitment to the region. BGE defines itself through how we operate and what we believe. Our values reflect the principles we stand for and guide our actions and our interactions. BGE and our parent company Exelon are proud to be equal opportunity employers and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.
Culture Initiatives, Corporate Social Responsibility or Sustainability Efforts
Everything we do builds off our company pillars of safety, reliability, innovation, diversity & inclusion, and financial responsibility. BGE is committed to the environment in the communities where we live and work. We support organizations and initiatives that are dedicated to preventing pollution, increasing energy efficiency, supporting innovative solutions and more. The company supports local nonprofits with approximately $5 million annually going to organizations focused on education, the environment, arts and culture, and community development programs.
How do We Define Our Culture
We are dedicated to safety. We actively pursue excellence. We innovate to better serve our customers. We act with integrity and are accountable to our communities and the environment. We succeed as an inclusive and diverse team.​
What we do (products & services)
The company's approximately 3,200 employees are committed to safe and reliable energy delivery to more than 1.3 million electric customers and more than 680,000 natural gas customers in central Maryland. We deliver distinctive customer service to our customers while supporting Maryland’s growth into a national economic and educational leader. We continue to invest and innovate to bring Smart Energy to the region and meet the challenges of the next 200 years.
How does what we do align with our culture and attract certain types of employees.
We deliver essential energy services to the communities where we live and work. As a consequence, we're dedicated to helping those communities thrive and grow. In 2019, employees volunteered more than 30,000 hours with hundreds of local community organizations. In its most recent study on BGE's Economic Impact on the Service Area, the Economic Alliance of Greater Baltimore (EAGB) estimated BGE's impact from General Operations to be nearly $5.4 billion of output, more than 11,200 jobs, and more than $1 billion in labor income. In 2019 we increased our annual spend with diverse businesses to more than 40 percent of our total spend. Our employees and the inclusive culture we are building are driving factors in these initiatives.

Energy is changing and so are we. Smart energy solutions and our customers demand new ways of thinking about energy--more efficient, renewable and sustainable. Electric vehicles, connected communities, smart homes and businesses and new technologies demand employees who are innovative and agile--able to adapt as our company, industry and customers evolve. Our culture is focused on innovation--making time and devoting resources to thinking about tomorrow and meeting our customers not only where they are today, but where they will be in the future.
How often do host employee meetings with CEO or leadership?
Weekly Monthly Quarterly Semi-Annually Annually

About BGE

Customers are at the center of our culture.  Thinking about the customer experience and removing points of friction and empowering customers to shape their lives and businesses with our help is our daily habit. Our company pillars of safety, reliability, distinctive customer service, innovation, diversity & inclusion, and financial responsibility guide our efforts to power a cleaner and brighter future for our customers and communities.  

In the J.D. Power 2017, 2018, and 2019 Electric Utility Business Customer Satisfaction Studies SM  BGE was ranked Highest in Customer Satisfaction with Business Electric Service in the East among Large Utilities. In the J.D. Power 2018 and 2019 Gas Utility Business Customer Satisfaction Studies SM BGE was ranked Highest in Customer Satisfaction with Business Natural Gas Service among utilities in the East Region. 

Baltimore Gas and Electric Company (or "BGE") received the highest score in the East Region of the 2019 Gas Utility Business Customer Satisfaction Study and the East Large Segment of the 2019 Electric Utility Business Customer Satisfaction Study of gas and electric utility customer satisfaction among business customers. Visit jdpower.com/awards.

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Culture Highlights
Dedicated Culture Leader Diversity Sustainability Employee Recognition Effective Communication Profit Sharing Team Building Company Trips Travel Learning Opportunities Corporate Social Responsibility Wellness Plans Family Friendly Leading Edge Benefits
110 W Fayette St
Baltimore, Maryland, 21201
United States

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