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DP Solutions

Columbia, MD 21045 US

Problem Solved

About DP Solutions

DP Solutions is an award-winning Managed Services Provider (MSP), earning recognition from industry leaders such as CRN®, MSPmentor, SmartCEO and The Daily Record.  DP Solutions is more than just a technology vendor, but rather a true partner who is there for the long-run to help support our clients'  business initiatives.

More About Us

The Pledge we Make to Employees that Join our Team
We treat our employees like family; we set aside time for fun and team-building, while working hard to go the extra mile for our clients.
Culture Initiatives, Corporate Social Responsibility or Sustainability Efforts
We have instituted a "Client Bill of Rights" which outlines the pledge that each of our employees take to ensure our clients receive superior technology service. Our Bill of Rights can be found on our website: https://www.dpsolutions.com/about/client-bill-of-rights
Commitment to Diversity & Inclusion
DP Solutions is an award-winning world-class managed IT services provider (MSP) offering innovative technology solutions to businesses in MD, DC, VA & PA. We got our start in 1971 and have evolved to become one of the leading tech partners in the region. When you choose DP Solutions for your IT support needs, we become an extension of your organization, working seamlessly to ensure a successful partnership. We have five guiding principles that direct us in everything we do both internally and externally. We want to ‘Wow’ each other and our customers—and earn the right to be your IT Service Provider of Choice and the Employer of Choice for our staff: 1. Our People Matter 2. Surprise & Delight 3.Take the Long-Term View 4. Own It 5. Think Teamwork
What we do (products & services)
Whether you need managed IT, cloud, data center, professional IT services, or a combination of these, we'll put nearly 50 years of expertise to work for your business success.
How does what we do align with our culture and attract certain types of employees.
1. Our People Matter * DP Solutions is defined by its people and not by its products; in short, the company places the utmost importance on our relationships with our customers. * We listen to what every customer says and take every issue seriously, no matter how small or large it is. * As often as we can, we answer every customer call with a smile on our face. Even though they can’t see us, our positive attitude shines through the phone. * We continually invest in critical staff training and certification. 2. Surprise and Delight * It’s our mission to make our clients happy. We are thrilled when clients tell us about the great service they’ve received – especially when what we do makes their lives easier. * After successfully resolving an issue for a client, we always ask if he/she is 100% satisfied and if there is anything else we can assist with. We’ll go the extra two miles. * At the conclusion of a project, we ask the client if they are 100% satisfied and if there is anything else with which we can assist them. This demonstrates care and a willingness to do more to please our clients. 3. Take the Long-Term View * The Long-Term View is usually the best and biggest view. We’re always thinking long-term and listening to our client’s current and future needs, like acquisition growth, office moves, new staff, increased orders, and so forth. * We encourage our employees to think long-term about what they will need in the future to augment and improve in order to “WOW” their clients, and to make concrete plans to get there. 4. Own It * With ownership comes great success. This means that our teams take responsibility to ensure that their client’s experiences are World Class and activities are done in a timely and thorough manner. * In DP Solutions’ Own It culture, clients will hear comments such as, “can I help you in any way?” Or, “what else can I do to ensure you are completely satisfied with this project?” * When everyone starts to Own It, the approach becomes contagious throughout the company and our clients are happier knowing they are being well taken care of. 5. Think Teamwork * DP Solutions constantly collaborates in teams within and across departments, with our vendor partners, and with our clients. Every participant plays an active role with the full understanding that his or her assignments are a critical part of the success of the entire project. * We encourage employees to pitch in to get a job done when the primary person is not available, helping out to complete a project on time, and sharing knowledge with the group to get different viewpoints on a topic. * By implementing the “Think Teamwork,” approach, we constantly tap into our many valuable internal resources to provide the most thorough, well-planned, and efficient solutions for our clients. * All of this adds up to an atmosphere with a high emphasis on growth and fulfillment—for the company and for our employees.
Here is our benefits package
Our benefits package includes: 401k with Employer Matching Health Insurance Dental Insurance Vision Insurance Life Insurance Health Savings Account Disability Insurance Insurance for dependents Access to Telehealth
How often do host employee meetings with CEO or leadership?
Weekly
How we handle employee recognition or appreciation programs
We have an internal committee who works to put on social events, activities and wellness challenges each month. These include regular staff celebratory lunches, an annual company picnic, holiday party, various staff contests and challenges.
Credentials, Certificates, Awards, Memberships
Channel Futures MSP 501, Daily Record Reader Rankings Winner - Best IT Outsourcing Firm, BBJ Fast 50 List maker, CRN Tech Elite 250, CRN MSP 50, Microsoft Gold Partner, 5-star rating on Google.

Contact Information

Company Name
DP Solutions
Visit Website
Number of Employees
101-250
Culture Highlights
Diversity Employee Recognition Effective Communication Profit Sharing Team Building Learning Opportunities Corporate Social Responsibility Wellness Plans
Location
9160 Red Branch Rd
Columbia, Maryland, 21045
United States
Gallery 1
Celebrating 2021 with DP Solutions
50 Years of Technology with DP Solutions
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